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Business Philosophy

Our Founder

Enterprise Services
 
     Enterprise Services

IST enterprise solutions consist of all business functionalities including ERP, CRM, SCM and Web Portal (E-Commerce).

 
It is a very comprehensive solution covering every aspect of business process. The solution’s basic functionality is as follows
 
ERP: : It takes care of all functionality & operation of an enterprise. It has more than 28 modules, which further takes care of each individual division/department. It contains a very intelligent MIS system, which makes the decision making process faster and more efficient.
 
CRM: It manages customer and sales transactions, at all levels with comprehensive reporting functionality to further increase sales revenue.
 
SCM: SCM is all about vendor, logistics and inventory. It provides greater control over day to day operations and ensures less wastage with high productivity.
 
Web Portal (E-commerce): It is basically a virtual shop, where business transactions take place on a mouse click. It provides a window to customers by which they can save their time and money while making transactions. By web portal an organization can access, control and monitor millions of customers worldwide anytime & anywhere. Developing solutions for large customers, also known as enterprise customers, is becoming more complex. Factors driving this increase in complexity include: 1. Exploiting new technologies, such as Internet or intranet applications
2. Integration of solutions with a wide array of legacy systems to achieve the desired business results
3. Interpretating with multiple applications
4. Solution customization for variations in customer business processes.

Further, the development and delivery of these complex systems are becoming more time consuming and risky for both ISOFT and its customers. Reuse of assets can help reduce the cost and risk of software development.1 ERSys is focused on mitigating the costs and risks of building and deploying enterprise solutions.To serve our customers better by providing timely, adaptable, and customizable solutions and to increase our revenue and profitability on solution deployment contracts, we must focus on the creation, reuse, and maintenance of a spectrum of assets, which include methods, work products, business patterns, technology templates, and software components. ISOFT provides a complete Enterprise Solution using a ERP business software for the distribution, manufacturing and retail industries. The business management software integrates all aspects for you including, ecommerce / e-business and CRM (Customer Relationship Management) with the ability build Portals. The Enterprise Resource Planning Software comprises accounting software for your financial management and inventory software for detailed inventory tracking. The manufacturing software included in the ERP system encompasses Finite Scheduling, advanced Forecasting and MRP formulas. The inventory management software inherent in the ERP system would not be complete without the WMS (Warehouse Management Software) for up to the minute inventory tracking using RF handheld devices. For analytic business intelligence, the ERP system incorporates detailed sales analysis. The ERP software integrates with collaboration software for supply chain management with EDI software for Internet EDI and EDI XML transactions and business process management for data synchronization with business process management software. Our system includes all the aspect of Enterprise requirements, like
 

Supply Chain Management
Logistics and Transportation Planning
ERP Applications and development
Enterprise Modeling and Integration
E-business practices, electronic marketplaces

 
 1. Vertical Solutions
Past experience, core domain & functional expertise have giveing us added advantage in provinding solutions various vertical. Some of the vertical are: Manufacturing (Automobile, Electrical, Telecom, Electronics, Packaging, Home appliances, Tiles, Power Supply Component), Retail, Beauty Services, Security & Guarding Services, Event Management, FMCG, Health Care, Pharmaceutical, Trading, Manufacturing in General, CRM, SCM and E-commerce.
 
 
 2. Resources

We have a team of experienced and dynamic IT professionals having key skills in the area of developing enterprise based business solutions. We have the best of IT infrastructure, use latest cutting edge technology and apply our expertise and exposure of various verticals in providing our customers the best business solution. Our multi dimensional, round the clock Customer Centre helps in serving our customer 24 hours a day for 365 days.

 
 
 3. Expertise

The years of successful implementation of our products in diversified domains have helped us develop expertise in various verticals. We try to give our clients the advantage of our expertise and exposure of diversified business areas, which also help us in giving a better insight to their business challenges.

 
 
  Customer Desk
100% Customer satisfaction is our mission and to achieve it we have built multi dimensional, round the clock functional Customer Centre which help us in providing support and maintenance to our valuable customer 24 hours for 365 days.
 
  Support & Maintenance

We believe any business environment can develop critical challenges at any point of time. To meet such challenges we make sure that our customer can have round the clock access to our expertise. We have created separate Support & Maintenance Team equipped with the essential details of Customers, so that they can provide instant solution to their problem area.

 
  Technologies
Latest in technology helps you solve the challenges of diversified business environment in a better way apart from adding life to the whole system. We use the latest cutting edge technology which is continuously updated with the dynamic changes in the area of technology.
 
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